Policies
Privacy Policy
As a general rule, Diamond Mission LLC does not collect PII about you when you visit our website, unless you choose to provide such information to us. Submitting PII through our website is voluntary. By doing so, you are giving Diamond Mission LLC your permission to use the information for the stated purpose. However, not providing certain information may result in Diamond Mission LLC inability to provide you with the service you desire.
If you choose to provide us with PII on our website, through such methods as completing a web form, making a payment or sending us an email, we will use that information to help us provide you the information or service you have requested or to respond to your message. The information we may receive from you varies based on what you do when visiting our site.
Generally, the information requested by Diamond Mission LLC is used to respond to your inquiry or to provide you with the service you request. When this information is requested, the reasons for collecting it, a description of our intended use of the information, how to grant consent to use mandatorily provided information, and how to grant consent for other than statutorily mandated uses will be fully described in a separate customized “Privacy Notice.” This customized Privacy Notice will either appear on the web page collecting the information or be accessible through a hyperlink (link) prominently displayed immediately above or below the information request.
Many of our programs and websites allow you to send us an email. We will use the information you provide to respond to your inquiry. We will only send you general information via email. You should be reminded that email may not necessarily be secure against interception. Therefore, we suggest that you do not send sensitive personal data (such as your Social Security number) to us via email. If your intended email communication is very sensitive, or includes information such as your bank account, credit card, or Social Security number, you should instead send it by U.S. mail. Another alternative may be submission of data through a secure web page, if available.
Electronic mail messages that meet the definition of records in the Federal Records Act (44 U.S.C. 3101 et seq.) are covered under the same disposition schedule as all other Federal records. This means that emails you send us will be preserved and maintained for varying periods of time if those emails meet the definition of Federal records. Electronic messages that are not records are deleted when no longer needed.
Refund Policy
WE THANK YOU AND APPRECIATE YOUR BUSINESS. ALL SALES ARE FINAL. AS A POLICY, WE DO NOT ISSUE CREDIT CARD REFUNDS UNDER ANY CIRCUMSTANCES. PLEASE CONTACT US VIA EMAIL info@diamondmissionlingerie.com SHOULD YOU NEED ASSISTANCE WITH THIS MATTER.
Return Policy
All products may be returned in original wrapping and unworn. Please contact us through email with shipping number, date purchased and tracking number. We will accept returns 7-10 business days from original purchase.
Shipping Policy
We ship all products via USPS and packages must be signed by a person of legal age. We ship to the 48 contiguous states, Hawaii and Alaska, however shipping times may lag due to various conditions caused by the Corona Virus. Please allow 5-10 business days for your products to arrive or select expedited shipping at checkout.